Help Desk for The 40 Hour Teacher Workweek Club

Username, email, & password 2

• How do I change my username, email, or password?
• I reset my password, but the email never arrived--now what?

When membership started/ends 6

• When does my membership end?
• Why is my "member since" date under My Account wrong?
• What happens when the program is over?
• Will I ever lose access to the membership site?
• When my year is over, can I get the updated club materials?

View all 6

Payment questions 8

• How do I change my credit or debit card?
• Why does it say "free" under My Account?
• What day are recurring payments processed on for the payment plan?
• How do I get a receipt for my payment?
• Why do I get a param source error when updating my payment method?

View all 8

Cancellation issues 2

• How do I cancel my membership?
• I thought I cancelled--how come I'm still being billed?