Help Desk for The 40 Hour Teacher Workweek Club

Help with audio 5

• How do I play/download the audio?
• Why can't I hear the audio when I hit the SoundCloud play button?
• Why is the audio file downloading as a PDF?
• What's the difference between the club audio and Angela's podcast?
• Why does the "download audio" button open in a new window instead of downloading?

Help with printables 6

• Why isn't a PDF printing properly?
• Why do I get an error with the "download all printables" button?
• Why do I get a "destination file path is too long" error?
• The resource says editable but I can't edit it--now what?
• Why are all the fonts and spacing messed up in the editable files?

View all 6

Help with mobile devices 3

• How do I add the membership site as an app/icon on my mobile device homescreen?
• Why can't I access the site on my mobile device / phone / tablet?
• What's the easiest way to get the audio on my phone or tablet?

Help with Google Drive 3

• How do I get my own editable copy of the resources in Google Drive or Google Docs?
• I've requested access to a Google Drive file but nothing happens?
• How do I edit the Google Doc?

All other troubleshooting questions 6

• I can't see any of the course materials--why is the cohort information blank?
• Why do I get an "unsafe site/phishing" message?
• How do I use all the different file types the club content comes in?
• Why is the sidebar so big and blocking all the content on the screen?
• I don't see my problem listed here--what can I do?

View all 6