Help Desk for The 40 Hour Teacher Workweek Club
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Help with audio
How do I play/download the audio?
Why can't I hear the audio when I hit the SoundCloud play button?
Why is the audio file downloading as a PDF?
What's the difference between the club audio and Angela's podcast?
Why does the "download audio" button open in a new window instead of downloading?
Help with printables
Why isn't a PDF printing properly?
Why do I get an error with the "download all printables" button?
Why do I get a "destination file path is too long" error?
The resource says editable but I can't edit it--now what?
Why are all the fonts and spacing messed up in the editable files?
Help with mobile devices
How do I add the membership site as an app/icon on my mobile device homescreen?
Why can't I access the site on my mobile device / phone / tablet?
What's the easiest way to get the audio on my phone or tablet?
Help with Google Drive
How do I get my own editable copy of the resources in Google Drive or Google Docs?
I've requested access to a Google Drive file but nothing happens?
How do I edit the Google Doc?
All other troubleshooting questions
I can't see any of the course materials--why is the cohort information blank?
I can't see the right materials--why are the dates wrong for the content?
Why do I get an "unsafe site/phishing" message?
How do I use all the different file types the club content comes in?
Why is the sidebar so big and blocking all the content on the screen?
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